Question 1

How does the process work?

Accepted Answer

It starts with a free survey where I inspect your chimney or fireplace and find the actual cause of the issue. From there I explain what's needed and provide a fixed quote before any work begins.

Question 2

How much does it cost, and do you give fixed quotes?

Accepted Answer

Every job is quoted after a free inspection, so the price reflects the actual work needed rather than a guess. You'll get a clear, fixed quote before I start, whether it's a sweep, repair or a custom-built chimney cap.

Question 3

Are you insured?

Accepted Answer

Yes, Best Chimney Solutions is fully insured. I'm a family and owner-operated business, so you're dealing directly with the person doing the work.

Question 4

How long does the work take?

Accepted Answer

It depends on the job. Custom chimney caps, for example, are typically ordered, built and installed within about ten days of the quote. Sweeps and inspections are usually completed in a single visit.

Question 5

How do I know what the real problem is?

Accepted Answer

I inspect and evaluate before diagnosing anything. Whether it's a suspected leak, animal entry, or general wear, I identify the actual cause first so any repair or cap I recommend actually solves the problem.

Question 6

What areas do you cover?

Accepted Answer

I'm based in Norcross and cover the surrounding Georgia area, including Peachtree Corners, Duluth, Berkeley Lake, Lilburn, Suwanee, Tucker, Doraville and Buford.

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