What happens when I call American Disaster Restoration?

We schedule a visit to assess the damage, explain what caused it, and put together a repair plan. If insurance is involved, we work with your adjuster to agree the scope and cost before work begins.

Do you give a written price before starting work?

Yes. Once we have assessed the damage and agreed the scope, we follow up with the details and pricing in writing so there are no surprises once the work is underway.

Are you licensed and insured?

We are a licensed general contractor, fully insured, and our work is guaranteed. We also carry certifications relevant to water, fire, wind and mold damage repair, which we are happy to talk through.

How long does a restoration project take?

It depends on the extent of the damage, from a single ceiling repair to a full remodel. We give you a realistic timeline as part of the written plan so you know what to expect.

Will you deal with my insurance claims adjuster?

Yes, this is a core part of what we do. We work directly with your adjuster to reach an agreed scope and cost of work, and we handle the paperwork and communication throughout.

What areas do you cover?

We serve Raleigh and the wider Triangle area, including Cary, Wake Forest, Garner, Apex, Durham, Chapel Hill, Knightdale and Wendell.

Water Damage Restoration

Water Damage Restoration in Raleigh

Extraction, drying and repair after burst pipes, leaks and flooding, so water doesn't spread into cabinets, subfloor and the room below.

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A leak under a sink or a burst pipe upstairs rarely stays where it started. Water tracks along joists and down through ceilings, so the first job is getting it out fast and drying the structure properly, not just the visible surface. We bring in extraction equipment and commercial dryers, then check moisture levels in the walls, floor and subfloor before anything gets closed back up.

Once it's dry, we deal with what's left: flooring that's warped, cabinets that swelled, drywall that needs cutting out. Because we're a licensed general contractor, the same crew that dries the house also does the repair, so a kitchen floor or a bathroom ceiling gets rebuilt properly instead of being handed off to someone else.

What's included

Water extraction and pump-out
Industrial drying and dehumidifiers
Moisture readings on walls and subfloor
Removal of ruined flooring and drywall
Cabinet and baseboard removal where needed
Repair and rebuild once dry

Recent water damage restoration work

Water Damage Restoration by American Disaster Restoration in Raleigh

Reviews

What customers say

Rated 5.0 out of 5 from 30 Google reviews.

We had a water leak under our kitchen sink, that went down through the cabinet to the bathroom below it. It ruined our 2 year old floors, and most of the bathroom had to be gutted. We decided to turn this in to an opportunity of having things done in the house we had dreamed about. Eric and his crew were *amazing*. We had our ceilings scraped, took a wall out separating our kitchen from the living room, added an island, got all new kitchen cabinets and flooring. It was an intense several weeks, and soo worth it in the end. Eric, Kyle, Patrick, Jorge and crew took such good care of us. They were professional, respectful, and stood behind their work. We are so happy with the work they did, and highly recommend them for all of your home restoration and remodel needs.

Theresa Luke

The crew at ADR is A+++++. I cannot imagine getting through all this with any other contractor. We have had them come out before for minor things and, even if it was not anything that they would fix, they advised me on how I could do it myself and save money. In the case of the water damage, not only are they very responsive, but they follow-up very well and take care of literally EVERYTHING. With the amount of work that we needed done, it is super important to find someone you can TRUST! The team was extremely courteous and respectful and took care to mind the smallest of details. Even their sub-contractors were top notch. If you need anything done in your house and done RIGHT then I would HIGHLY recommend ADR!

Felicia Scott

Thank you ADR team for getting my house back in top form! After experiencing water damage from a leak on the second floor, I contacted ADR after a friend referred their services. After speaking with Eric, our Project Manager, he promptly scheduled a meeting to come out and assess the repairs needed. We agreed to the plan he suggested, and he gave me a follow up email stating all the details we discussed along with pricing. The ADR crew did a great job from start to finish, and you can’t even tell there was any water damage on the ceiling at all! Highly recommend using them if you want quality work done.

Jason Larson

Water Damage Restoration across Raleigh and the surrounding area

Water Damage Restoration available throughout Raleigh and the surrounding towns and villages.