Question 1

How does a chimney sweep visit work?

Accepted Answer

We book you a time slot to suit you, arrive on time, and carry out a thorough sweep of the flue using the latest sweeping technology. We'll talk you through anything we find and give practical advice on getting your fire or stove running well.

Question 2

Do you give a fixed price before you start?

Accepted Answer

Yes, you'll know the cost before any work begins. Every job is quoted clearly upfront, with no surprises once we arrive.

Question 3

Are you certified and insured?

Accepted Answer

We're fully trained and certified members of the Guild of Master Chimney Sweeps, and fully insured for your peace of mind.

Question 4

How long does a chimney sweep take?

Accepted Answer

Most sweeps are completed within an hour, depending on the condition of the chimney and how straightforward access is.

Question 5

How do I know if there's a real problem with my chimney?

Accepted Answer

During the sweep we check the condition of the flue and fireplace and let you know if we spot anything that needs further attention, so small issues don't turn into bigger ones.

Question 6

What areas do you cover?

Accepted Answer

We're based near Colchester and cover the surrounding Dedham Vale area, including Dedham, Manningtree, Ardleigh and nearby towns.

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